Live Chat Support in Hosting
In addition to the phone and ticket support, we provide live chat support too. You will be able to get in touch with us every day, including holidays and weekends, and we can give you more information about the Linux hosting that we supply in case you are not among our customers yet, or about basic and billing questions in case you already have a user profile. Though for solely technical issues you'll need to open a trouble ticket to our technical support team, since such matters need extra time to be taken care of, you can still contact us on the live chat for some technical details. To give you an example, we can help you set up an email address in your email client or troubleshoot a variety of problems, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as a part of our services, so if you have any kind of questions concerning our Linux semi-dedicated hosting, you'll be able to speak with our customer care team at any moment no matter if you have already purchased an account or not. Generally, the chat service is for billing, pre-sales and basic questions and issues, but we will help you with many tech questions too. We will help you select the right plan for your websites if you do not have an account yet, we can answer all of the billing questions or issues you could have or we can assist you with setting up your new email address on your computer or smart phone - all this will be done quickly since our live chat service is accessible all day long, each and every day. Any time you require help, you can chat with an agent and save time and effort.